Privacy Notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Email: privacy@padel.scot
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Account information
- Information relating to loyalty programmes
- Website user information (including user journeys and cookie tracking)
- Photographs or video recordings
Lawful bases and data protection rights
Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO's website.
Which lawful basis we rely on may affect your data protection rights which are set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO's website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure - You have the right to ask us to delete your personal information.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
Your right to object to processing - You have the right to object to the processing of your personal data.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent - When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Legitimate interests - we're collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
Padel.Scot processes limited personal information under the lawful basis of legitimate interests in order to provide an accessible directory and information service for the Scottish padel community. Our legitimate interest is to:
- Promote and support the development of padel in Scotland
- Provide accurate information about coaches, venues, and activities
- Enable users to connect with relevant padel services
- Improve the visibility of padel providers and opportunities
The personal information processed may include publicly available professional contact details (such as names, business contact information, and coaching or venue details). This processing is necessary to ensure the directory is accurate, functional, and useful to users seeking padel services.
We carefully balance our interests against the rights and freedoms of individuals by:
- Limiting data collection to what is relevant and necessary
- Primarily using publicly available or voluntarily provided professional information
- Not collecting excessive or sensitive personal data
- Providing clear contact routes for corrections, updates, or removal requests
- Ensuring appropriate data security measures are in place
The benefit of this processing is a transparent, centralised information resource that supports participation in sport, strengthens the Scottish padel community, and promotes local businesses and coaches. We believe these benefits outweigh any minimal privacy impact, as the information relates to professional roles within a sporting context and is handled responsibly and proportionately.
We do not override individuals' rights and will always respect requests to update, restrict, or remove personal information where appropriate.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Where we get personal information from
- Directly from you
- Publicly available sources
How long we keep information
We retain personal information only for as long as necessary for the purposes described in this notice. We review our data retention periodically and delete information that is no longer needed.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we've used your data after raising a complaint with us, you can also complain to the ICO.
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Helpline: 0303 123 1113
Website: ico.org.uk/make-a-complaint